We ship anywhere in Canada. We do not ship outside Canada.
What shipping costs
Shipping is priced per item. Each product page shows its shipping fee, or says the item ships free, and checkout adds the fees together. Taxes apply to shipping.
Some items are too large to price ahead of time: turf and hitting mats. These are marked “shipping quoted after checkout”. You can complete your order, and we will email you a shipping quote to approve before anything is charged for shipping. If the quote does not work for you, cancel for a full refund.
Impact screens, including made-to-measure screens, ship free anywhere in Canada.
How long it takes
Delivery times vary. In-stock items usually ship within two business days; custom and made-to-order items can take several weeks. We do our best to get your order to you as fast as possible, and you will receive email updates as your order moves along, including tracking where the carrier provides it.
Where it ships from
Every product page shows where the item ships from. Many items ship directly from the manufacturer or its distributor, most within Canada and some from abroad. Where an item ships from outside Canada, duties and brokerage are included in the price, so there is nothing extra to pay on delivery.
If your order includes items from more than one location, they will arrive as separate deliveries, possibly on different days. Checkout tells you when this applies.
Large and freight items
Enclosures, screens, flooring and other large items are delivered by freight to your curb or driveway. The driver will not bring items inside. Please have someone available to receive the delivery, inspect the packaging before signing, and write any damage on the delivery receipt. That note is what lets us claim against the carrier.
Damaged or missing items
Check your order as soon as it arrives. If anything is damaged or missing, email [email protected] within 48 hours of delivery with photos of the item and the packaging, and we will sort it out with the carrier or manufacturer.
Address changes
Email us as soon as possible if you need to change the delivery address. We can usually change it until the order ships; after that it is up to the carrier and may carry a fee.